Warranty - Gonzalez Auto Parts

Warranties General Terms & Conditions

Gonzalez Used Auto Parts does not

If a warranty applies to the purchased part, it must be returned to the location it was purchased from.

Our warranty is binding only with the original purchase on this invoice and claims will be handled with the purchaser.

Contact Gonzalez Used Auto Parts immediately PRIOR TO REPAIRING OR REMOVING any components.

We require the original repair receipts prior to considering any warranty claim.

Engine Warranty

Warranty Void unless: All External parts that are worn, defective, different or missing are replaced and radiator flow tested by radiator shop (warranty requires dated receipt). Timing components, injectors, oil cooler, thermostat, and water pump must be replaced. Engines are sold as interchangeable long block, year and model may differ; Warranty Limited to 90 days from purchase date: unauthorized dismantling of heads and blocks void the warranty. If heat tabs are melted or removed, warranty void. Warranty does not include switches, sensors or any labor charges. Inspect and replace seals before installation if necessary. Warranty does not cover negligence or abuse of unit. IT IS REQUIRED THAT YOU re-seal transmission and engine oil pans. Engines come with a 90-day warranty unless otherwise specified on the invoice.

Transmission Warranty

This transmission is sold as an interchangeable unit with a 90-day warranty. We do not guaranty the exact year and model ordered. We remove oil pan and filter to inspect the unit. Customer responsibility: Replace seals, gaskets, and filter before installing! Torque converter must be properly seated and aligned to the front pump. Cooling lines must be flushed of debris before installing. Some will come with NO fluid, please check and fill fluid to manufacturer levels. Failure to do any of the above VOIDS WARRANTY. This warranty does not cover fluid leaks, switches, sensors or any labor charges. Please drain the returned core. QET cannot and will not guaranty miles. IT IS REQUIRED THAT YOU re-seal transmission and engine oil pans.

Transfer Case Warranty

This transfer case is sold as an interchangeable unit. We do not guarantee exact year and model ordered. Transfer case is warranted for 90 days. Verify and check fluid type, levels, and viscosity requirements. Warranty does not include shift motor, switches, sensors or any labor charges. Inspect and replace seals before installation if necessary. Warranty does not cover negligence.

Air Bag Warranty

Air bags must be installed and inspected by a factory trained and certified technician. Check with the dealer as components may be different. We will assume NO liability or warranty related to this air bag or components. Any recycled air bag that is not installed correctly will subject passengers in a vehicle to risks or serious injuries, including death. The purchaser of a recycled air bag assumes all risks of damages or injuries, including death, which may arise as a result of the improper installation of recycled air bag. We makes absolutely NO warranty express or implied, as to the fitness for a general or particular purpose or of merchantability in connection with any sale of recycled air bags. Recycled air bags are not tested to meet any safety standards.

All other purchases warrantied 90 days unless otherwise stated in writing. Warranties are non-transferrable.

If you purchased a labor warranty, you are bound to the following: Labor is capped at $40.00/hr. up to one-half of the purchase price of the part.

The duration of the warranty is on the face of this invoice.

Seller is not responsible for or liable for any incidental or consequential loss or damages including but not limited to installation, removal or use of the merchandise.

If your purchase is deemed warrantable we will, at our discretion provide one of the following solutions:

Exchange your product.
Offer in-store credit.
Offer a refund less any applicable restocking and labor fees. Refunds are distributed by our corporate office. Refunds are paid by company check and will be mailed to the original purchaser’s address.
Purchasers who engage in the warranty process agree to allow a third party inspector to evaluate cause(s) of suspected failure of product. Should third party inspector deem product failed due to any circumstance outside of a defect in material (installation error for example), warranty is void.
All warranties are limited to be no more than the purchase price of the item.

No Labor or any other charges related to the sale of this product is warranted.

Any warranties on the parts and/or accessories and hereby are those made by the manufacturer. The seller, Gonzalez Used Auto Parts, hereby expressly disclaims all warranties, either express or implied warranties of merchantability or fitness for the particular purpose. Gonzalez Used Auto Parts neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of these parts and/or accessories. It is agreed that the purchaser agrees to pay all collection costs and attorney fees and costs in connection with the collection of this account.

Refunds

No refunds on special ordered parts, including cuts.
No refunds on Electrical. Exchange only for the same part.
All returns must be accompanied by the original receipt.
All checks have a 14 business day waiting period before a refund will be issued.
Restock fees to include shipping & handling & all labor charges incurred or 30% of the selling price, whichever is greater. The labor rate is $50.00 per hour. All deposits are non-refundable if labor has already begun.
We does not guarantee mileage. We do not cover labor charges.
Abuse, Commercial Use, Industrial Use Voids any & all warranties.